Mercure Charlestown
客人怎么说
Staff friendly and very willing to help. Very happy and giving great advice. Pool was great Reception staff super friendly especially April (think this was her name, long blonde hair)
Nigel
2024年12月
Have stayed here numerous times, so was a no brainer in choosing to stay here again. Asked to be changed to a downstairs room on checking in , which was wasn't a problem. Room service for dinner was good & was informed that there would be a delay on Tuesday night due to large restaurant booking. Buffet breakfast was excellent, with too many choices available. Chef came out & asked if I'd like poached or scrambled eggs. Will stay here again in next visit
Elizabeth
2024年6月
We loved that we could park right outside our room and everything was conveniently close. I also thoroughly enjoyed the buffet breakfast while sitting around the pool. The beds were the most comfortable I have ever slept in. My son absolutely loved the pool and we all enjoyed the views of the beach. This is one of the best hotels I have ever stayed in.
Mcdougall
2024年11月
We loved the breakfast and the pool! The staff were also incredible. They were very friendly and helpful with giving us ideas of what to do and where to go and eat. We all really enjoyed our stay. The chef was lovely and seemed to take great pride in her cooking!
Claire
2025年1月
Good value for money compared to cost per night for other hotels and motels. The pool is a good feature for families and clean. I also liked the ability to be able to park your car in front of your room. The lady who checked us in on day 1 was very polite and helpful.
Stephen
2024年1月
Clean, tidy and practical for one night. Probably a little expensive but at Christmas, it was something we could live with. Beds were great. Pay tv was good.
Rachel
2025年1月
The room was comfortable and spacious and had excellent access to reception, the dining room and the car parking. The location in Charlestown was central to all the functions that we were attending. It was in a very quiet location and away from any road noise. The staff were friendly, helpful and efficient.
Aileen
2024年11月
I like the comfort of the bed and how the room was spaced out. Everything was easy to access. Staff service was excellent and attentive in both reception and the restaurant.
Sally
2024年12月
Perfect location off the busy road, the front desk lady was friendly and made you feel very welcome upon arrival. The property was immaculately clean and updated and the buffet breakfast was amazing.
Donna
2023年12月
Hotel and staff were pleasant. Breakfast was excellent, the cook/chef was extremely pleasant and cooked us a really tasty breakfast.
Keith
2024年5月
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